Question 1

What are the different display conditions of Engage elements?

Accepted Answer

There's a wide variety of display conditions available on Poool Engage, and combining them can virtually create endless possibilities!

Here’s a rundown to help you choose the best possible setup for your Engage elements.

Display in a target element

This display condition is mandatory to show an element at the desired location on your site. Enter the identifier or class linked to the tag that will integrate the element.

|| 💡 Remember to include the "." or "#" character before your class or identifier, depending on whether it's the former or the latter.

Display/hide after a delay

Sets a delay before the element is displayed on the page, in seconds.

Display/hide after scrolling

Conditions the display of the element to a certain scroll rate on the page, as a percentage of its total height.

Display a number of times

This condition allows you to set a "capping," which is the maximum number of times an element can be displayed to a given visitor.

Display a number of times per day

It's also possible to configure a display limit over a given period, in number of days, before restarting once this period has ended.

For example, you might want your readers to see your self-promotion messages only once a day, and no more.

Display/hide after a number of visits

Delays the display of the element according to a given number of visits.

|| 💡 The element is displayed on the visit following the number entered. The configuration "Display after 2 navigations" means

Question 2

Appearances catalog (walls)

Accepted Answer

To help you create and launch new walls for your media, we provide you with a catalog of wall designs:

In-article paywalls
Registration walls
Full-width walls

Each template has a specific code (for example, A3).

Feel free to browse the catalog and ask your dedicated Customer Success Manager or the Support team to make the templates you like available to you by specifying the corresponding template codes

Appearances catalog

${frame}Catalogue apparences Access

Feel free to contact us if you have any questions!

Log in to Dashboard

Question 3

What are the actions available?

Accepted Answer

To configure your different Poool scenarios, you need to choose which action to offer the reader.

9 different widgets are available:

Here's an overview of each of these widgets!

Non-blocking widgets

Possible use cases: metered journeys, unlocking for a specific segment…

Auto unlock

When the user arrives on the article, the content is automatically unlocked and a message informs them of the number of articles they have left to read.

|| It is possible to adjust the banner display time on the technical side. Here is the related documentation.

Invisible unlock

This widget unlocks an article in an "invisible" way, without any blocking or information display. It remains completely transparent to the user.

|| On the Poool side, we count an invisible unlock from the moment the user has scrolled on the article.

Free article

This widget offers a simple action from the user, without any data contribution on their part. On click, it triggers the article unlock.

Data collection wi

Question 4

How do contexts work?

Accepted Answer

Contexts allow you to apply a first level of segmentation to your audience, with infinite possibilities. When creating a context, you can define its type and whether or not to use Poool's native groups.

If you don't use native segmentation, your readers will be gathered by default into an "All users" group or into custom groups.

Available context types

The default context

The default context allows you to address all of your readers. As its name suggests, it is created by default by Poool. You can choose whether or not to use Poool's native groups.

|| The default context is always active in your Dashboard. It applies to all pages identified as "premium" on your site, only when no other context setting is active.

By default, the default context uses Poool's native segmentation (Volatile, Occasional, Regular, Fan groups). If you don't want to use it, simply choose the "Do not use engagement groups" option.

Basic contexts

Poool offers 4 specific context types: Country of origin, Device type, Content type and Custom value.

Country of origin

This context type allows you to address your audience from a specific country (250 countries available). Technically, country detection is done via the browser.

Device type

This context type allows you to address your readers based on their browsing device.

Web desktop
Web mobile

|| For mobile applications, a specific SDK integration is required.

Content type

Two content types are available:

Free
P

Question 5

How do I create an A/B test with Poool Access?

Accepted Answer

In your Poool Access platform, you have the ability to activate A/B tests for each of your reader segments. The goal is to allow you to validate or invalidate a hypothesis, and thus define optimization strategies.

With Poool, you can set up these tests in just a few clicks!

||| Currently, the tool offers the ability to test between two versions (scenario A and scenario B).

Several test criteria to consider

You can test several elements:

The offers presented to your readers: which one is the most convincing?
The user journey: which discovery path is the most effective?
The appearance of your wall: which design has the most impact?
The messages: which text should be preferred?

|| A/B testing is activated for each of your user segments (all users, native or custom segments).

Activating an A/B test on the Dashboard

Activating an A/B test is done within the same context, on two different scenarios. It's very simple:

Define your two scenarios, with the two versions you want to test
Activate Scenario A
Activate Scenario B => When you activate the second scenario, you will be prompted to adjust the reader distribution between the two
Select "Update" and there you go 🎉, your A/B test is active!

| Remember the scenario 'duplication' feature, which allows you to easily replicate the settings from scenario A into your

Question 6

Poool Engage & Web Performance: FAQ

Accepted Answer

Engage is designed to minimize its impact on performance and comply with Core Web Vitals best practices.

This page brings together the most common questions from our clients, along with recommendations based on internal tests and real-world usage.

How does Engage load technically?

Engage follows the same principles as the Poool Access SDK:

Asynchronous loading of the script (engage.js)
No blocking of the main rendering thread
Network requests optimized through a CDN
Insertion of an isolated iframe for elements configured in the dashboard (modals, sticky formats, inline displays)

Consequence: Engage does not block the LCP nor the loading of your site’s critical resources.

Loading delay & geolocation

Geolocation is a targeting condition available in the Engage dashboard, allowing you to display an element only to users in specific geographic areas.

Impact on performance

Geolocation does not have a significant impact on Engage’s performance. It relies on a fast, CDN-optimized network request.

Variations perceived by some users generally come from:

their local network context (country-specific latency)
or VPN testing, which adds artificial latency

Best practices

To properly evaluate geolocated display, test whenever possible:

from the actual location (not via VPN)

➡️ Under real-world conditions, geolocation does not create any noticeable slowdown in Engage element display.

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