Adding a new user to the dashboard means inviting a new person to join your team.
To invite a new person to the team, click on your name on the right top navigation bar and then on My Teams → Manage users. On this page you can see the team list that you belong to.
Click on "Add a new user" button
Then, enter person's name and email, and define his role: Guest or Admin and click on “Send and invitation"
When you "Send an invitation'", the person will receive an invitation email to join your team.
As long as the person has not activated the account, the status of the user's account will be "Inactive".
If you have a problem with the email, click on "Resend invitation" to restart the invitation process.
Once the account is activated, the user will have an "activated" status on the dashboard.
If you have any questions, please contact us on Intercom!