What are the different user roles?

There are three user roles available in your Poool Dashboard:

Administrator
Editor
Guest

Only the Administrator can activate Engage elements and Access scenarios.

Admin role

A user with the Administrator role has access to all sections of the Dashboard, both for viewing and editing. They can activate Engage elements and/or Access scenarios.

They can also manage their teams by adding new users and assigning them specific permissions.

Finally, they can create a new application through the Dashboard.

Editor role

A user with the Editor role can view all information on the Dashboard (statistics, scenarios, elements) and modify certain components:

Texts in Poool Access and Poool Engage
Conditions in Poool Engage
Steps of a scenario in Poool Access

Only textual elements and the specific characteristics of components can be modified. Anything related to design or appearance can only be changed by an Administrator.

Guest role

Users with a Guest role will have read-only access to all information on the Dashboard. It is impossible for them to edit anything.

Updated on: 20/03/2026

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