> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.poool.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to create or duplicate an application?

When you have access to a Poool application, you can create or duplicate an application independently.

|| If you are using two environments (Production and Pre-production), it may be useful to use two separate applications.
Once the Pre-production configuration is finalized, you only need to duplicate the application with all of your settings and retrieve the correct app ID to move to production.


In your Dashboard, at the top right, click on the name of the currently open app and select "Create an application."

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/b/1/0/2b106a386dde1e00/7ab255a1-cfca-4620-a7b3-1c29b5_pgsq08.png)](https://downloads.intercomcdn.com/i/o/s22rivig/1919091461/b296e727ce89939ef411bd1bc80f/Capture+d%E2%80%99e%CC%81cran+2026-01-07+a%CC%80+16_21_54.png?expires=1773333000&signature=194fe51501751ad03f9a68ed9da9a0e04dcea5ff22911af33f0b58d6d195867a&req=dSkmH8l3nIVZWPMW1HO4zeKgYyZ7zmvsIs%2BckXSUaNFEKc%2FMYVnkKTfxSfAx%0AGrA4haTBwu%2Fw3dA63bI%3D%0A)

A window will appear with the available options:

* The type of application to create
* Creating an empty application
* Or duplicating the existing application along with its associated options

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/8/2/6/c8267094f2ab8800/70a83988-cce3-4990-add8-ba21f2_1pcwbp7.png)](https://downloads.intercomcdn.com/i/o/s22rivig/1919091954/b8143885f8be43b08b45bd5efceb/Capture+d%E2%80%99e%CC%81cran+2026-01-07+a%CC%80+16_22_15.png?expires=1773333000&signature=7e95e0771e8ce149e9f5db809745a43f606b62ea4caa78bab263d8f155b2b1f6&req=dSkmH8l3nIhaXfMW1HO4zZMNDskxW8sAckgBSpXyzffNNdwy%2F1dBxa1ky4w6%0A5tMtyZbYIWjSPY9sy6I%3D%0A)

||| In the case you duplicate an existing application, all configurations will be disabled by default. Therefore, remember to re-enable the appropriate elements in your newly created application.

Once the application is created, you can find your **Application ID** information in the "App Settings" section. Your technical team will use it to initialize properly the Poool script.

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/7/d/507d98ce2dc65400/b7b5e4c8-4936-436b-82e4-854c69_18qh3jm.png)](https://downloads.intercomcdn.com/i/o/s22rivig/1920520494/7bc9e2bc6e09e7a285337f599eb9/Capture%2Bd-E2-80-99e-CC-81cran%2B2026-01-08%2Ba-CC-80%2B11_13_12.png?expires=1773333000&signature=75f7b308184e94e01a65e229744a63a3e73dac71ae750f673d2eec880be73433&req=dSklFsx8nYVWXfMW1HO4zfl24ahKltq8SlEqUPHlksDxaE9T%2FKdBc50PPzg0%0Ahcg6V%2B%2F4uH41ch8vLno%3D%0A)