If you produced a data export from the "Analysis" section, you have to wait a little before you can download the file.

Download a data export

You will be notified when the file is available to download. You will then be able to find it on the Exports section.

You will find the newest exports on the top.
You can only download files which have « available » written in green.

To download the file you want, click on the small blue icon on the right.

You will find the downloaded file in the 'Download' folder on your computer or in a new tab, depending on the chosen format.

If you have any questions, please do not hesitate to contact us via the Intercom chat.

Avez-vous trouvé votre réponse?